You can return items purchased from us by using the same delivery method that was used for your package. On this page, you can order a return label for your package. Once you have filled in all the information on the return form, you can download the return label on the receipt page and print it out. The return label will also be sent to the email address you provided.
When we receive your return package, our customer service will process it as quickly as possible. If your return order meets the return conditions, we will arrange for a refund of your purchase. You should never send your package without a return label and return slip, as it significantly prolongs the return process. If you do not collect your package from the pick-up point, a handling fee as a
return fee will be applied.
Here are links for the return of your items in the following countries:
Thank you for using Faxury,s return portal. We are here to assist you in processing your return.
Please follow the steps below:
If you have any questions or need assistance, please don´t hesitate to contact our customer service.
We are ready to assist you
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Reach out to us at Customerservice@faxury.com
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